SHIPPING & RETURNS
We like to keep shipping simple here at Doodling Faith so all of our shipping is a flat rate. Every package is wrapped by hand and includes our free laptop stickers, our business card and a thank you note from us.
All packages are sent second class Royal Mail or standard international, but you can opt to upgrade this if you wish to track your parcel or receive it within a shorter time frame. Need your supplies in a rush? Just message us and we can quote you for faster shipping methods.
Please note that around holidays parcels can be held up due to volume but unfortunately this is beyond our control.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
RETURN & EXCHANGE POLICY
We gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
We don't accept cancellations, but please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
- Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.